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Aug 16, 2018

Bernadette Bulacan Starin is a pioneer in legal tech and in this episode, host Ian Connett (@QuantumJurist) and co-host Dan Lear of Right Brain Law talk about the why being customer centric the key to innovation.

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Links and Resources from this Episode

Show Notes

  • Bernadette recounts the pioneers days of legal tech before the first dot com crash in Silicon Valley
  • Why innovation in legal technology actually begins with people
  • Bernadette on the overlooked skill of listening – the power of the “open ended question” and those willing to fill the space
  • Unstructured vs. Structured listening
  • Developing a customer centric approach during her time as an attorney
  • Bernadette on helping to found “Serengeti Law” and entrepreneurship
  • How to overcome fear on the entrepreneurial journey – fear as an internal perception
  • On getting your team to rally – the 4 types of leadership.
  • The power of stories – Bernadette’s secret to presenting
  • Bernadette’s new role at Quant AI and how to connect and learn more!

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