Jan 31, 2019
Case Status is the leading cloud-based, mobile friendly client engagement and marketing tool for law firms. Former attorney Lauren Sturdivant saw a future of legal that she didn’t like. She left her high paying practice to change the way lawyers engage with their clients.
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Show Notes
- Observing the disconnect between attorneys and clients.
- Why "client success" is critical to your firm's success.
Ordering a pizza vs. hiring a lawyer. - The importance of knowing what's going on in a case each step of the way.
- The tech development process - on hiring a great team and listening obsessively to what lawyers wanted in Case Status.
- On making the leap from traditional practice to the world of legal tech.
- The importance of keeping clients updated on their case without lengthly communications.
- Why your clients may be your best marketers.
- How Case Status uses data to compute a level of client satisfaction.
- Applying Amazon's scoring methodology to boost lawyer referrals.
- Why law firms are excited about Case Status.
- Understanding the difference between "your version of solving a problem" and your client's version.
- Recent success stories of Case Status in life-changing immigration cases.
- Why having client satisfaction data is critical to your firm.
- The coming Case Status LawyerApp.
- Trends in the legal job market - observing "people will always need lawyers."
- "People want to pay less and know more" - the shift to flat fee models and demands for transparency.
- Prepping for a virtualized legal economy and e-courts. Why the days of marble desks and expensive leather-bound books are over.
- How to learn more about Case Status and demo the product
Links and Resources from this Episode
- For additional information go to https://abovethelaw.com/legal-innovation-center
- https://casestatus.com
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